B. Elayne Cohen, PA-C

I was treated very well by the doctors and nurses. I was on very strong medication due to my surgery and to avoid infection. The medication that I was given upset my stomach and several times I had to hit the nurse call button 2 or 3 times before anyone came causing me discomfort that could have been avoided. The day of discharge I brought it to their attention. Sometimes when I hit the nurse call button I felt like I was being an inconvenience to them. Please improve on these areas.

My condition was unexpected and somewhat urgent. They made every attempt to see me as soon as possible and worked with my family physician to get everything handled in a timely manner. Very professional and efficient. Squeezed my surgery into an opening when they could have easily put me on a list and get to it when they get to it.?

The staff was very friendly, kind, knowledgeable, informative, and very helpful instructing me on how to proceed after my surgery. They explained things in a very understandable way and used examples to help me process the information. Very positive experience! Thank You!

Prior to my meeting with Bambi Cohen, I have had difficulty reaching someone who could help with questions in the office, or with the Surgical Staff. Mrs. Cohen went out of her way to make sure that when I left there, that I had GOOD contact information going forward, and she was surprised when I told her my problem. Ms. Cohen was AMAZING. She was Patient, Kind, and professional. She took the time to answer every question, even if it was a duplicated question from before. Before she came into the exam room, I had moved from sitting on the examination table to a more comfortable chair that was in the exam room, and that didn't seem to bother her at all. I appreciated that she didn't say a word about where I was sitting. She had an empathy that is uncommon in this day. She didn't act as if she was in a hurry, or that anything was too much trouble. She went above and beyond to help me, and she made sure I understood each answer to questions, while also making sure that I felt comfortable with her answers. She didn't get upset if my questions seemed silly or redundant. It was a great experience, and a pleasure to have her doing my follow up. She is VERY smart, but she was in no way condescending. Thank you, Ms. Cohen, for the great visit and interaction. You are one in a million.

Thank you to Bambi Cohen.

The pre-op staff were great! I was relaxed up to the point when they sedated me. Don't remember much after that. One point I need to say- the post op paper said they would check up on me within 24-48 hours. No one ever did so I called the number on the post-op paper and"reported in" that I was OK . They then went over my instructions and what to expect.

I was not treated like a patient, I was treated like family. Your whole practice is the same way. I appreciate and thank you all !!!

Other than to give a little info on possible surgery I really did not understand what this visit was for

Please put bigger signs in waiting rooms asking people to keep the audio on their phones down. I'm not sure if it's a vision or literacy issue, so you may want to design them with cartoon characters as well.

They were very knowledgeable about my issue. They were always my heroes

Everyone was great!

Too long

Went great

Everyone was polite, they kept up informed, they spoke to us, they were amazinf

They are very professional.

Extremely pleased with all aspects of care with this office

Very patient & tender. Stitches were removed with very little discomfort.

The er staff was very caring and understanding

Top notch, would use them again if needed

Good experience: pre-op, surgery, post -op.

I was told the PA would be seeing me at my post-op visit. Do the surgeons no longer do these visits? The PA was professional and courteous however she did seem to be hurried to get to the next patient.

Pleasant experience. PA Cohen was engaged and professional throughout the exam. Clearly explained next steps. I'm confident I'm in good hands.

Pleasant environment, staff very caring.

Everyone was so friendly and wonderful, thank you you!

Wonderful

Thank you.

Everyone treated me with respect, they were all helpful and courteous, I can't imagine a better experience!!

Very positive experience. I was very happy with my care.

I Wish the Doctor had touched to feel. She looked at the area while I was laying down, but the area looks different in a Standing position.

Dr, John Steers was my doctor for years until he retired. Bambi Cohen has been my doctor for a couple of years now. I enjoy our yearly visits after my mammogram. I feel that she knows me, not just as a patient, but also a person. I am very thankful for her kindness and obvious medical knowledge and experience.

I will return to your facility should I need surgery int he future.

The pa was very clear on my update and what to expect going forward.

I have no way to evaluate this provider as compared to other providers. I am very satisfied with the treatment I received from this provider before, during and after my recent surgery.

The provider at the day of my appointment was very friendly and professional. They sat down and actually talked to me abut my surgery, condition, etc. I didn't feel as though I was being pushed out the door. The provider took their time to answer all of my questions.

All was fine.

Very informative. Took a good amount of time reviewing not only my post op stuff, but also answered questions of mine about the digestive system as a whole and showed me on the diagram in the office.

Very courteous and professional.