Charity Dugan, DO

The doctor and her team made me feel very comfortable. My husband also appreciated the team.

From physician to staff, everyone was very professional.

It would be good to have had something in writing when I left. I guess listening and trying to process all the information is kind of hard. We did have a good conversation and Dr. Dugan provided me with lots of information, but I'm afraid that some of it I just can't recall. So, some way of capturing that information that I can later go back to would be very helpful. Thank you.

The provider was courteous, accommodating, spent extra time ensuring all my questions were addressed, and took into consideration the length of my commute and looked for ways to make it easier to communicate.

I didnt feel rushed. I felt reassured that when I return for my follow up appointment they will give me the best treatment option possible.

Dr. Dugan was very friendly,and very informative about my Condition And so was Jamie dansicker.they made me feel at home

Dr. Dugan's office staff were exceptional. Dr. Dugan is a compassionate, intelligent professional who took great care in explaining everything to my husband and I.

From my very first call to the office, Mary, the care coordinator made everything simple and took the guesswork out of scheduling at a time when I knew almost nothing other than that my mammogram looked suspicious and my biopsies had come back positive. Her kindness and clarity made an overwhelming situation feel manageable from the start. From the moment I walked into the office, I had a great experience. The waiting room was clean, bright, and inviting. Everyone I encountered was incredibly kind and understanding considering that I was a complete basket case that day. I met Dr. Dugan and I love that after introducing herself and greeting me and my friend she started off by asking "tell me what you know about your diagnosis" and that's when I knew this was a match because I had a page in my journal of questions that literally read, "what I think I know..." and from that moment on, Dr. Dugan made me feel 100% comfortable, heard, and cared for, never rushed and honestly just truly present. I can't say enough good things about this entire team. Then I met Jamie, the nurse navigator, and she was truly a highlight. And she just had what seemed like all the right answers. I knew I was going to need someone to lean on through this journey, and she immediately proved to be that person and so much more! I left the appointment that morning feeling confident and reassured, and I'm just genuinely grateful to be beginning my breast cancer journey with a group that made me feel like I was their only patient.

Dr. Dugan is amazing. Profession and personable at the same time. She is on top of my care and I feel extremely grateful that I found her!

A truly professional and helpful appointment .Many thanks

Dr. Dugan was SO SWEET, KIND AND COMPASSIONATE as I had lots of uncomfortable, serious and concerning questions. THANKYOU Dr. Dugan Let me add that this being a scary time for me, Mary has been as sweet and kind as can be, also! She has been wonderful getting me in for appts. ASAP! THANKYOU Mary

Dr. Dugan is kind, funny, actively listens and provided all reassurance and information needed to make informed decisions!

This experience has been amazing from dealing with staff as well as meeting with my doctor.

Dr. Dugan is an outstanding, compassionate, and caring physician who has dedicated her career to providing personalized healthcare. She takes the time to listen attentively to her patients' concerns and thoroughly explains their conditions and treatment options, making them feel valued and involved in the planning process.

This is a scary time for me right now and Dr. Dugan made me feel a little at ease I'm hoping for good things and if not I believe I'm in good hands with Dr, Dugan -

The staff was kind

Felt very comfortable with provider. Answered all my questions. Loved the fact that I was able to meet with navigator that same day. Very compassionate and sensitive to what I was feeling.

Felt pressured to have biopsy Didn't know I'd be having one since I was told I'd be having a consultation so I took meds and everything i shouldn't have before Non sterile Confusing aftercare Didn't know i would have another appt after at radiology I cant be numbed at all and while I consented to get it over with I was offered nothing for pain which was and is considerable I was told this was a consultation and not prepared for a biopsy or I would have requested a prior pain reliever to take Right now I am in hell

Everyone was profesional very polite .

Everyone was very professional and service oriented! Very impressive!

Dr.Dugan is a wonderful doctor. It there was a higher score than 10, she would receive it. She is caring, kind, professional, and a joy to be around. I am very lucky to have her as my doctor, and you are very lucky to have her working in your group. The people in her office were great, and the facility was bright and cheery.

I truly appreciate the staff there and thank them for their compassion and support.

Receptionist at front desk was not as courteous or welcoming in my opinion. She seemed cold and aloof. Made us feel not too welcome!

Thankful for the good care, honesty, and all the support that I have been given from day one.

Dr and staff were very caring and sympathetic. I could not ha ve gone to a better place.

The provider showed genuine concern for me. Very kind and considerate.

All the staff was wonderful and respectful. Ms. Mary Myers did a wonderful job in doing pre surgical education and I believe it is very important to know the expectations so you and your family can prepare ahead of time. I believe all surgeons office must follow this example.

I really feel every one seemed so patient and helped to put me at ease.

Dr. Dugan and Dr. B. Schultz came in at the same time for my consult. This was perfect so I didn't have to tell my information twice. Great team!

Very well pleased

I LOVE HOW I WAS TREATED FROM THE MINUTE I WALKED IN UNTIL I CHECKED OUT.

Very good

I was meeting Dr Dugan for the first time. She was very kind and knowledgeable about my case.

Very clean, modern facility