Michael Eyer, DO

Dr. Eyer really cares and listens to what I am saying. Very thankful to have him and his staff caring for me.

Everyone in this office is very helpful, friendly and professional.

Positive

To get a referral

Dr. Eyer is the best. Very professional, knowledgeable and friendly.

Dr. Eyer is the best doctor I ever had. Very understanding and very caring about your needs.

Dr. Eyer is a wonderful doctor and I thank him

This time things were better..the last time I tried to get an appointment the girl at the desk was rude and nasty..I walked out..the calling center is a joke and I'm tired of being hung up on...so I go into the office..this time a new girl was there fir my doctor and she was nice and helpful

Dr. Eyer is so wonderful, he is so understanding he takes time to listen to everything I have to say and my concerns. He responds in a timely matter and he's knowledgeable about things that are happening with my health! I'm so thankful that Dr. Eyer is my primary physician and has been since the beginning.

Everyone is knowledgeable & pleasant. Easy communication.

I was supposed to start a new prescription which wasn't sent to my pharmacy

Nice office visit

Dr Eyer and Jade worked together professionally to take care of me at this appointment.

The Assistant to Dr. Eyer is great!

Totally trust Dr. Eyer, as I have been his patient for many years!

They need to get the climate control in the patient waiting area working. It was very cold, and I never did hear the heat come on at all. The staff was aware of it, and didn't seem happy about it either, but it needs to be addressed for the comfort of both staff and patients.f The examination room and halls were warmer and were comfortable.

Love Dr. Eyer. I wish I could remember the nurses name but she is the absolute best. Love her so much.

Just to thank everyone there that helps me; for being so nice, how thoughtful & making my visit so easy. I know how busy my doctor & his assistant is but I've never been rushed & I get all my questions answered. God Bless Everyone There & Thank You! ?

The call center is an issue!!!! The call center folks don't need to know why I'm calling. They just need to transfer me to the providers office. The wait time to speak with someone in the office is long. My time is as valuable as theirs!

Dr eyer and ms Nicole are awesome

Dr Eyer is second to none. A complete professional and a pleasure to meet with. He has my trust.

Dr. Eyer is a wonderful doctor. I rate him a 10. The office is somewhat chaotic. Communication is difficult.

Everyone was was very friendly and helpful

Great Doctor!

Nicole and Dr Eyer are very compassionate and caring of my concerns...

The conversation on cost of medicine was only low score and that was only because I was still waiting on approval from my insurance so it was up in the air. Otherwise I was extremely happy with my total experience.

The prescription they gave me made me very ill. I called back today to get another type of prescription. They said it would be called in. That was about 8 am this morning. My wife went to our dentist and he gave her a prescription for me in case the doctor did not call one in. When my wife went to pick up the prescription it had not even been called. That was at 3:15 pm. She gave them the one from the dentist and it was ready in about 20 minutes. That is my only complaint.

Dr Michael Eyer has been my physician for 20 years. I trust him completely and he is an asset to your company.

Dr. Eyer and the tech/assistant were a pleasure to interact with during my exam.

Great bedside matters, The doctor took his time and explained me want he recommend.

I am happy with Dr. Eyer as my provider, and was glad to find out he accepted my new insurance so I could remain receiving care from him.

At the beginning of this survey, I accidentally pressed one. Dr. Eyer was very courteous when he spoke with me. I just wanted to add that. Thank you. Bye.

Dr Eyer is awesome

I hate the answering system where you don't get to talk to somebody in the office. We need to go back to the old phone system where I could call the office and talk to somebody to make an appointment.

Michael is always very helpful, very compassionate. He has a whole network of people that he can refer us to when we need a specialist, and we rely on his knowing who the best specialists are. And we rely on him a lot. He's an amazing doctor, and anybody would be very lucky to have him. And his physician's assistant, Nicole, is also very, very good, very compassionate. We are so lucky to have these two as our providers. Thank you so much.

All good

Continue to get the best care ever!

This group is the best! I get treated

Dr Eyer is a wonderful doctor that listens intently and takes the time to answer questions and concerns. His staff , Suzanne and Nichole were friendly and efficient.

I've been with Dr Eyer about 20 years now and wouldn't think about going to another family doctor.

Dr. Eyer is a great doctor.

Since I started with Dr. Eyer, I wouldn't go to anybody else as long as I live in Carroll Co. Dr. Eyer works with me to find my medicine that I can afford. He's concerned about my health & what's the best for me. My husband & I think the world of Dr. Eyer & his staff are the best. Thank you for giving me the opportunity to tell you how much we appreciate Dr. Eyer.

Need to keep the same people in the office that know you

Dr Eyer and his staff are great. BUT I had to call 3 times to get orders for lab work. The first lady told me to call back to see if the orders were put in. I called the next day to find out. The lady said the orders were with Dr. Eyer but not yet to the lab. I asked if they could call me when they were sent to the lab. I waited another day and called again! They said the orders were at the lab, but no one called me to let me know!!!

A very complete experience that provided the answers by a very professional and compassionate Doctor Eyer Dr Eyer is the best doctor I have experienced in my 80+ years of life

All very friendly and helpful. No complaints.

I would like to see, be able to get a hold of my doctor's people instead of a third party. I do not like that at all. That man has no business knowing what my problem is.

Dr. Eyer is an exceptional physician in all aspects.

This is definitely a caring facility. I would recommend it to anyone.

Friendly staff and Dr Eyer is very nice.

Been seeing Dr Eyer for many years. Hes one of yhe best

Dr. Eyer is just the best doctor! We have gone to him for many years and are 100% happy with the service he provides to us; not to mention his years of experience and gentle nature. His nurse, Nicole, is great too. She is very caring!

Professional and caring. Informative and knowledgeable about my health history and recommendations for improving my health.

I think Dr. Eyer deserves a raise and I think, I mean, the people that work for him, the new nurse and everything that he has, they deserve a raise because they're doing excellent work and to keep that up, they need incentive and I think a raise would keep them atop of the line.

Dr. Eyer is thorough, top notch and completely professional, yet quite personable. I've been seeing him over fifteen years and have not regretted him or his care once.

Dr Eyer is the best doctor I ever had, really nice and knowledgeable and cares about you

Everyone is very pleasant and well informed with their patient.

No fault of Dr Eyer and staff ... med star health has gone downhill fast ...

My experience with Dr Eyer has been terrific. I always feel as if he is truly concerned with my well being. He asks the right questions and has given me several good referrals. Follow up is always good as well.

Really grateful for such excellent health care! Knowledgeable, skilled and caring!

Dr.Eyer is the best, the changes are the worst. Why can we not call and speak to a receptionist? The call center is awful and I don't yet know how to do the portal.

Dr. Eyer is an experienced physician. He knows my medical history & provides support whenever I need it. In today`s world, that does not happen often. I have the highest regard for Dr. Eyer, as he provides his assistance in a kind and professional manner. Thank you, Dr. Eyer.

Dr. Eyer is polite, thorough, and professional. He is a very thoughtful and conscientious doctor.

I recommend this practice

We are so thankful to have Dr Eyer for our primary care physician. We've been with him for 20 years and have always had a great relationship with him.

All is great but that calling center is a joke. They can't understand what you say and after waiting forever to get through they hang up on you..need to go back to the way us was..calling the office directly ? this calling center bs has to stop. I don't have over an hour to make an appointment ?

Only issue I've had in the past is the messaging system with messages not getting to my Dr. But that has been awhile so that may have been fixed by now.

I did not feel as if my provider asked me good questions about my situation.

Doctor Eyer is an absolute wonderful doctor, kind and caring human being. We are blessed to have him caring for us.

got quick appt.

The patient portal is very inefficient. I waited for a week to get a message that my prescription was sent to dr eyer. It then took another week to hear that the carrier was processing my prescription. Altogether, it was at least 2 1/2 weeks before I received the medication. That's not good.

Just keep up the good service

I hate that I can not reach my Dr office. I get sent to a call center to someone who doesn't know me. I have to send emails to my Dr for prescriptions refills or to make an appointment instead of being able to call his office. When he was with Carroll Health Group there was never a problem. Moving over with Life Bridge has been a nightmare.

I was seen as soon as the front desk was finished with me. I was informed of why I was there and informed of the results in the expected amount of time. Dr. Eyer is an excellent doctor.