Morgan Oehlke, FNP

The Provider was nice and took the time to explain the treatment and next steps, I hope she stays with the practice for many years. All of the staff treated me with respect and were kind to me. The following comments are regarding Lifebridge Health and not any Provider. I'm not sure what's going on here, but the Providers come and go, like a revolving door. One of my Providers a few years ago said they weren't treated well by Lifebridge, so they left the company. Providers need to have a rapport with their patients. Every time I schedule an appointment, the Provider has left the company and now I have a new Provider, (which is yearly at this point). You need to treat your staff well so that they want to stay with Lifebridge. Get more Providers so the current ones don't burn out. Please treat them with respect, good benefits and kindness, this goes a long way. These Providers are quitting left and right, I feel bad for them, this shouldn't be happening. It's not easy getting through to the Call Center and they're not very helpful, I'm on hold sometimes for over 20-30 minutes. I want to speak with the Receptionists at the Mt. Airy, MD location when I call. Please get more staff to help these Receptionists. I've worked as a medical office Receptionist for years. I feel sorry for these ladies, I hope they don't burn out. I hope you rectify the situation soon before you lose everyone on your staff. This is such a convenient location, especially for the elderly, please staff this location well and treat your employees with respect. Thank you!

Would like to build a relationship with a doctor but the rotation of different doctors is concerning. It seems they don't stay long. Trust in your doctor is key.

A++++++

I met with Morgan Oehlke. Great meeting she answered all of my questions. She is very knowledgeable.

This was my first time meeting Morgan. She was so kind, empathic, helpful, knowledgeable and an EXCELLENT LISTENER !!!! I really like her !!!!! I saw Morgan because Melissa Z. had no appointments available to see me for my Hospital Discharge Follow-Up.

I was thankful I was able to be seen so quickly and everyone was so nice and professional. Thank you!

Great visit

It was very nice

It's difficult when one is facing a cancer operation, but the staff was as helpful as possible.

She is a very awesome doctor and I'd refer her to anybody. She asked me about everything.

I needed to be seen for a sick visit, but the only appointment available was for the next morning, so I excepted the appointment. Five minutes after hanging up, my phone rang again and there was a cancelation the same day and the front desk called and asked if I wanted the appointment, I said of course. That was awesome.

It was my first time meeting Morgan. Absolutely loved her! There are a great group of providers here.

I have bad anxiety when it comes to the doctors and Morgan and Lisa made me feel so comfortable and relaxed.

I've been a patient with Potomac Physicians/Lifebridge Health for many years but, this was my first visit to the new office with my new PCP. I'm extremely happy with both and have peace of mind that my care matters.

Very knowledgeable young lady.

She was so friendly and made things make sense for me.

great

I was extremely anxious and the provider put me at ease immediately by her caring and compassionate manner.

Morgan Oehlke and all of the staff are courteous, thorough, and very focused on my medical needs. I could not be happier with the level of care I receive.

Nice place

Dr Morgan Oehlke was very sweet, kind and informative. I will gladly recommend her.

Everyone in the office that I had contact with to set up my same day appointment was extremely friendly and efficient. The provider was early for the appointment and always listens. I'm thankful.

FNP Morgan was great. I'm glad she's my new primary care provider.

I called in the morning to see a doctor and the two people I talked to were very diligent to find me a time. I was able to come within an hour and see Morgan. I was very pleased. It was the first time I'd met her. That's why she didn't know about my medical history. But she was definitely a number 10. I was very pleased. I hope you can keep her. She was thorough. and gave me alternatives for what I could do. She didn't just say do this. She said you could do this or this or this or this. And so I was very pleased. She is a fine provider.

I hate scheduling with a call center vs. the local Dr. office by phone. One receptionist nice, the other was not as mice.

New staff one person there and there

Very good appointment. It's so great to be able to do everything in one place.

Timely. Spoken to as an individual with respect and caring.

I was able to get a same day sick appointment. I loved that my appointment started on time, with no waits. She was very thorough with tests. Results came back quickly. I felt much better after leaving and felt it was a great "sick" visit. I highly recommend this doctor.

The nurse - Lisa was absolutely awesome, she even provided me with a fan when I had a hot flash! I loved her and Dr. Morgan!

The call center is a horrible horrible service. It was so much easier when I could call my doctors office and schedule an appointment or see about squeezing me in for a quick visit to see my provider now I'm not able to do that. I actually walked into my doctors office in Mount Airy to get an appointment last time because the call center couldn't get through. No one answered the phone. I've had horrible service since y'all switched over to the cost service. On top of having to change my provider three times. No I can't get in to see my provider and I'm having difficulty in getting refills filled for scheduled medication's because I can't get in to do a med check. The actual providers are great. It's just everything else is horrible.

It was the first time I had an appointment with Morgan, but I was totally confident and pleased with the appointment.

She asked me twice in the same visit if I had tried a particular medicine. Both times I explained that I had, and it had resulted in a bad reaction. She didn't seem to be very familiar with the prescription drugs I was on and said that "there was no scientific basis" to taking the two medications together, which had been prescribed for years by a specialist and is a fairly common combination, and didn't seem interested in understanding why I would be on both or finding another medication that she would be comfortable prescribing to me instead; rather, she opted to suddenly discontinue me from a medication I have been on since 2019. Morgan checked her phone during my very brief visit. I don't wish to continue seeing this provider; I did not feel like my well being was kept in mind.

They always had an "open ear" for what I had to say.

My provider is a well-trained professional and nose Exactly what she is looking for. That same day she sent me to the hospital. Exactly what she found they found.

I was very happy w/staff! I got a same day appt w/dr morgan who i have never seen before, and she was great!

The staff was very nice

The attention was excellent, I thought it was great. Even though I don't speak English because I'm finding it very difficult to learn, they found a way to communicate with me. Thank you so much from the bottom of my heart!

I appreciate the care & concern that Morgan & her team gave me. They are the best!

I thought everyone had great customer service. Everything was on time. I didn't have to wait long. And I thought Morgan explained things very thoroughly. She was very precise. She, you know, asked me about follow-up. I would definitely like to see her again.

I love coming to this facility. It is updated, bright and clean. Everyone in the office is so nice. I know my needs will be met

Keep up with the good work ?

The provider was very professional and was very knowledgeable about my health.

Provider very professional empathetic regarding my medical diagnosis. Very good bedside manners.

All staff members were pleasant and professional. Dr. Oehlke was outstanding and thanks to everyone. I do appreciate the service I received. I hope to be better in the near future.

The FNP who saw me was professional, respectful, and presented me with well reasoned answers to my questions. I appreciate her and am glad I trusted her advice to take myself to an ER. Thank you.

Keep up the amazing work that you guys do

Perfect for my needs.

Morgan was fine, the problem is we nvever can get an appointment with our doctor went we need . Went we call is impossible to get to the office, I come because I feel sick,I was waiting for more them 1 month for results from the lab & ultrasound nobody call me at all. Please need to get better plan to call back and ability to get an appointment please improve

I was very pleased with the care I received .

My lifebridge office in Frederick MD CLOSED. So I commend the workers at the Mt Airy MD office. This must have been a monumental task lining up all the patients who lost their office and needed care. Front desk people helped me get prescription with little hassles. I should have wrote her name down Whomever she is thank her!

Morgan was very professional and respectful. She listened to and addressed all my concerns.

I can always so know that i will be helped and taken care of with any problem that i come to them about.

My provider was very good. I appreciate what she did to me. He was good. He was very good. She put an attention on me. Definitely, yes, she's very good. I like her. I like what she's doing with me. Yes. Thank you for that.